Our terms conditions and guarantees are written below in full detail on this page. By ordering from us you agree to these terms. Read this entire page before ordering, you are bound by these terms and WE WILL NOT MAKE ANY EXCEPTIONS. Please do not hesitate to phone or email us with any questions you may have. All order are to be made through our website, pay pal, or our flagship store. All purchases through our website are to be made with a secure credit card, we take Visa, MasterCard, Amex, and Discover card. Orders will be billed in full and all shipping cost is to be incurred by the customer unless otherwise stated.
CANCELLED ORDERS An order for a complete bike, which is cancelled, after initial payment and before shipping is subject to a 25% restocking charge. Goods cannot be returned or exchanged or refunded once shipped (the reason is due to high cost of shipping of the bikes).
INTERNATIONAL PAYMENTS All order are to be made with a secure credit card. All billing info must match in order for the transaction to be accepted.
SHIPPING & HANDLING Bicycles can be picked up at the shop or can be shipped to you. Prices do not include freight. Freight charges vary by distance to be shipped. Freight costs fluctuate weekly, especially during times of fuel price volatility; unless we have quoted you a firm price, actual shipping charges by the time of shipment may change from our original estimates. • Bikes are professionally packed and shipped in cardboard boxes via UPS for domestic USA or USPS for international orders. • If a bicycle is picked up at the shop, it can be fully ready-to-ride with all options installed, tuned and tested by paying an installation fee, which can vary depending on the bicycle and its options. • Customer is responsible for checking the content of the shipped goods upon reception. The buyer is responsible for filling shipping claims with carrier. Affinity Cycles will not accept responsibility for damage during shipping.
BACK-ORDERS If the bikes are not in stock we take orders with a 30% non-refundable deposit.
SHIPPING ESTIMATES Call for a quote. Shipping prices vary depending on the location. Customers are to pay all shipping fees including all importing, duties or any other fee, which you may have to pay in order to get your packages, which are purchased from Affinity Cycles. Do not ask us under any circumstances to put a lower value in order to save money in items shipped. This is Illegal for the customer and Affinity Cycles so PLEASE DO NOT ASK US!
DELIVERY TIME Delivery time varies by model and season, and changes from week to week. We usually take 2-3 days to process orders, we try ad get orders out ASAP, and we hope to get them out same day. If an item is backordered you need to count at least 8 weeks for delivery.
SIZING OF PRODUCTS The customer is responsible for all sizing decisions for Affinity Cycles frames; complete bikes or any other parts ordered form our store or business. We will take returns on items at our discretion as long as the original contents and packages are in their original condition. We reserve the right to DENY any claim due to the conditions stated on this website.
ASSEMBLY The customer is responsible for all assembly of products, Affinity frames, complete bikes, or any other product requiring assembly unless you pay for the service in our store. Professional mechanical abilities are needed for bike assembly, and in most cases you should bring your bike to a qualified bike shop to have your bike worked on. We are not responsible for damaged goods because you tried to assemble your purchases your self. We will not return damaged goods!
WARRANTY Affinity Cycles frames are warranted against breakage for one year from date of purchase to be free from defects in materials and workmanship unless otherwise stated within this website or for a particular frame model. This will be clearly stated! • This warranty does not cover damage due to wear and tear, overloading, misuse, abuse, or anything else beyond Affinity Cycles direct control. • This warranty applies only to the original owner and is nontransferable. • Prior to servicing a warranty customer, you must request authorization for return, repair or replacement from Affinity Cycles or your regional distributor or dealer. Prior to servicing a warranty customer, you must request authorization for return, repair or replacement from Affinity Cycles LLC. The end-use customer is responsible for delivering or shipping the bicycle, frame or cycle parts to our shop facility for assessment and repair. If a derailleur, shifter, brake, brake lever, wheel or other standard bike part fails in use, repair or replace it at your local bike shop. If you have a problem with your bicycle, contact us. We will not pay for any repairs or changes made without our prior authorization, even those determined by the customer or the customer's mechanic to result from manufacturing defect.
DISCLAMER By purchasing a bicycle from Affinity Cycles LLC, you are agreeing to take full responsibility for your own safety and the safety of those who ride this bicycle. This responsibility requires that you tune up your bicycle as needed and inspect the seat, tires, frame and other components each time the bicycle is ridden. It is your responsibility to recognize the limits of your machine and ride within those limits, especially when carrying cargo or doing stupid things on you bike! Affinity Cycles LLC is not responsible for any accidents, even those attributable to bicycle design or mechanical failure of the bicycle. Do not purchase a bicycle from us unless you accept full responsibility for yourself and anyone else who rides it.
QUESTIONS We encourage you to call us. If you have questions concerning specifications, options, customizing or anything else, please call, e-mail or write.
Proprietary Rights of Affinity Cycles LLC and affinitycycles.com
As between you and Affinity, Affinity owns, solely and exclusively, all rights, title and interest in and to the Web Site, all the content (including, for example, audio, photographs, illustrations, graphics, other visuals, video, copy, text, software, titles, Shockwave files, etc.), code, data and materials thereon, the look and feel, design and organization of the Web Site, and the compilation of the content, code, data and materials on the Web Site, including but not limited to any copyrights, trademark rights, patent rights, database rights, moral rights and other intellectual property and proprietary rights therein. Your use of the Web Site does not grant to you ownership of any content, code, data or materials you may access on or through the Web Site.
1. Limited License You may access and view the content on the Web Site on your computer or other device and, unless otherwise indicated in these Terms and Conditions or on the Web Site, make single copies or prints of the content on the Web Site for your personal, internal use only. Use of the Web Site and the services offered on or through the Web Site, are only for your personal, non-commercial use.
2. Prohibited Use Any commercial or promotional distribution, publishing or exploitation of the Web Site, or any content, code, data or materials on the Web Site, is strictly prohibited unless you have received the express prior written permission from authorized personnel of Affinity Cycles or the otherwise applicable rights holder. Other than as expressly allowed herein, you may not download, post, display, publish, copy, reproduce, distribute, transmit, modify, perform, broadcast, transfer, create derivative works from, sell or otherwise exploit any content, code, data or materials on or available through the Web Site. You further agree that you may not alter, edit, delete, remove, otherwise change the meaning or appearance of, or repurpose, any of the content, code, data, or other materials on or available through the Web Site, including, without limitation, the alteration or removal of any trademarks, trade names, logos, service marks, or any other proprietary content or proprietary rights notices. You acknowledge that you do not acquire any ownership rights by downloading any copyrighted material from or through the Web Site. If you make other use of the Web Site, or the content, code, data or materials thereon or available through the Web Site, except as otherwise provided above, you may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use.
3. Trademarks The trademarks, logos, service marks and trade names (collectively the "Trademarks") displayed on the Web Site or on content available through the Web Site are registered and unregistered Trademarks of Affinity Cycles and others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. All Trademarks not owned by Affinity Cycles LLC. that appear on the Web Site or on or through the Web Site's services, if any, are the property of their respective owners. Nothing contained on the Web Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Web Site without the written permission of Affinity cycles or the third party that may own the applicable Trademark. Your misuse of the Trademarks displayed on the Web Site or on or through any of the Web Site's services is strictly prohibited.
6. Prohibited User Conduct You warrant and agree that, while using the Web Site and the various services and features offered on or through the Web Site, you shall not: (a) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (b) insert your own or a third party's advertising, branding or other promotional content into any of the Web Site's content, materials or services (for example, without limitation, in an RSS feed or a pod cast received from Affinity Cycles LLC. or otherwise through the Web Site), or use, redistribute, republish or exploit such content or service for any further commercial or promotional purposes; or (c) attempt to gain unauthorized access to other computer systems through the Web Site. You shall not: (i) engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of obtaining lists of users or other information from or through the Web Site or the services offered on or through the Web Site, including without limitation any information residing on any server or database connected to the Web Site or the services offered on or through the Web Site; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials or information through any means; (iii) use the Web Site or the services made available on or through the Web Site in any manner with the intent to interrupt, damage, disable, overburden, or impair the Web Site or such services, including, without limitation, sending mass unsolicited messages or "flooding" servers with requests; (iv) use the Web Site or the Web Site's services or features in violation of Affinity Cycles LLC. or any third party's intellectual property or other proprietary or legal rights; or (v) use the Web Site or the Web Site's services in violation of any applicable law. You further agree that you shall not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Web Site or the Web Site's services, or any content thereof, or make any unauthorized use thereof. You agree that you shall not use the Web Site in any manner that could damage, disable, overburden, or impair the Web Site or interfere with any other party's use and enjoyment of the Web Site or any of its services. You shall not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the Web Site.
For more information please email us at firstname.lastname@example.org